Voice AI Platform — Your Input

1. SMS Delivery

When toll-free verification completes, SMS context handoff activates automatically. Safe recipient list already configured. Pre-formatted text in every call summary.

Yes — send SMS to transfer target on every call Recommended

Yes, but only for certain tenants

No — disable SMS handoff

2. Production Monitoring

Call summary JSONs accumulate in /data/call_summaries/ but aren't surfaced anywhere. How should you see call activity?

Real-time dashboard Recommended

Daily email digest

On-demand review (I'll check when needed)

3. Noise Threshold

VAD at 0.38 balances hearing callers vs rejecting ambient noise. Some callers are in noisy environments (construction sites), others are quiet (offices).

Per-tenant tuning from Redis Recommended

Global 0.38 is fine — acceptable noise level

Optimize further — noise is still too much

4. New Tenant Pipeline

Onboarding script automates all 7 steps. Single command, ~5 minutes per tenant. Who's next?

I have specific tenants — will share details

Not yet — focus on existing 4 first

Let's explore outreach to recruit new tenants